Pest problems can send even the most successful and well-run businesses screeching to a halt while they try to deal with the problem. Even small pest problems can present tremendous headaches, which is why we believe that trying to find the best pest management company shouldn’t be difficult.
A pest control problem may seem overwhelming purely because you aren’t sure where to begin. Here are a few suggested questions you should ask about any pest control company to find out if their services are going to be right for you and your business.
Are They Local or National?
There are the small, local pest control companies and then there are the big national chains, and there are advantages and disadvantages to both. A local company is likely to provide you with the service you expect from a small business: personal, friendly, and providing a much greater attention to detail. It’s also far easier to get ahold of someone when you need something. National companies have larger fleets and more workers, so they may be able to offer a better price, however you don’t get the same quality of service and getting someone back when something goes wrong isn’t always so simple.
Are They Stable & Reliable?
Have you ever gone to a store, needed help finding something, and then struggled for far too long to find someone who worked there to help you? The same concept applies when you’re choosing a pest control company: will they be there when you need them?
Many pest control companies go bankrupt or out of business, every year, while others are a “one man” company. Look at the number of years a company has been in business, the number of employees it maintains, if it has had any bankruptcies in it’s past, any disputes provided to the Department of Agriculture or is a member of the Better Business Bureau.
Does the company have a good reputation?
The best way to get an honest opinion about a company? Hear what its customers have to say! Read online reviews, ask family and friends, ask for referrals, and check online on Google, Yelp, and other resources. However, do more than just read reviews: see how many they have over a period of time to get a grasp of how much business a company does. Most companies can easily have 1-2 positive reviews, but many over time shows consistency and depth.
Does the Company Provide High-Quality Work?
Who are you trusting your business to? A company with highly-trained and experienced technicians, or one who only somewhat knows what they’re doing? A good exterminator will not only be able to describe their qualifications (including all applicable licenses), but they’ll be able to accurately describe how they plan to protect your property from pests. And, especially for business owners, the company should be discrete with all sensitive information in order to protect your reputation.
Speaking of licenses, they are required to apply any pesticides in both Oregon and Washington State. There are different licenses for different applications so make sure the technicians are appropriately licensed for the work they are doing.
Speaking of high-quality work, look for a Quality Pro certified company. Quality Pro is a certification created by the National Pest Management Association as the mark of excellence in pest management. By selecting a Quality Pro certified company, you can rest assured you will experience only the highest level of professionalism. Less than 3% of Pest Control companies in the country are Quality Pro certified!
Is the Company Bonded?
A bond is an insurance policy that employers carry to protect against monetary or property loss due to employee dishonesty. Bonding a pest control technician means that if for some reason a technician breaks or steals something while working, insurance is in place to replace it.
A lot of pest companies do not bond employees due to the cost or the inability of their employees to pass the bond check. Is that a company you really want to trust your business to, especially if that means access to a number of particularly high-value items? You demand the highest level of honesty and accountability, and a good company will offer that for you.
Is the Company Insured?
Some smaller pest companies do not carry full auto, liability and other insurance needed to protect the company and their customers while work is being done. That means if something were to go wrong, even if the pest control technician caused the problem, you may wind up footing the bill.
The typical minimum amounts needed for any commercial work are:
- Auto – $1,000,000 each occurrence
- Liability – $1,000,000 each occurrence
- Commercial $100,000 dishonesty bond
- Workers Compensation – $1,000,000 each occurrence
- Umbrella – $3,000,000 each occurrence
When you need pest control, you need a company that’s going to be there to protect your business, you need the team at Halt Pest Control. At Halt Pest Control, we are an established local solution to all your business’ pest control needs, and we handle every job with the same personalized, high-quality service that have earned us a reputation of excellence. We carefully select each of our team members, including a thorough background check, and each one is bonded to give you the peace of mind of knowing we care for your business as we do our own. We’ve helped customers with their needs for over 28 years, and we’ve grown every year since opening our doors. Don’t believe us? Check out our reviews and see what our customers have been saying for yourself!
Looking for a pest control solution to your business? Call Halt Pest Control Today at (503) 822-6555!